Ford is acknowledging the challenges it faced with AI production and design systems after the automaker recently claimed the top spot in JD Power’s initial quality ranking for mainstream brands for the first time in 16 years. According to Ford, attempting to replace highly-skilled employees with AI-powered systems was a mistake.
The Verge reports that Ford has revealed that its reliance on artificial intelligence and automated systems in vehicle production and design created significant quality problems, forcing the company to bring back experienced engineers and technicians to correct mistakes made by its robots.
Charles Poon, Ford’s vice…
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