New York startup Casap has raised $25 million in new funding to help banks tackle the thorny problem of credit and debit card disputes, aiming to make the process smoother for honest customers and tougher for fraudsters.
If you’ve ever had to dispute a charge on your credit or debit card, there’s a good chance you walked away disgruntled. Americans filed 50,000 complaints with the Consumer Financial Protection Bureau (CFPB) related to card disputes over the past year. Now a three-year-old startup is using AI to make banks better at handling such disputes.
Casap has just raised $25 million in new funding at a $105 million valuation, the company…
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