Hertz customers are complaining they are being charged exorbitant fees for tiny scrapes and dents detected by the rental car company’s new AI scanners. One man claims he was billed $440 for a one-inch scuff one on a wheel that he didn’t even notice.
The New York Post reports that Hertz, one of the world’s largest rental car companies, has recently implemented AI-powered scanners at its locations to detect damage on returned vehicles. While the technology, developed by Israel-based firm UVeye, aims to bring greater transparency and efficiency to the car inspection process, many customers are expressing frustration over the hundreds of dollars…
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