Allegations of negligence and incompetency surround the death of a Brazilian female tourist who fell off a cliff next to an active volcano in Indonesia and efforts to save her proved futile.

Juliana Marins, a 26-year-old publicist, was hiking with a group of friends on Mount Rinjani, a popular tourist site in the Southeast Asian archipelago, when she slipped and fell about 490 feet down the cliff face nearly a week ago, according to news accounts.

However, her family now is claiming negligence led to her death, saying she was left behind by tour guides to fend for herself after complaining she was tired and needed to rest.

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