Why Tech Leaders Are Betting Big On Automation First Models

The tech world runs on buzzwords, but “automation” is more than a Silicon Valley flex, it’s the backbone of the innovation economy. Leaders like Realistic Computing CEO,
Sequoia Ramsey, Simplicity IT CEO, Ameer Abdur-Razzaaq and Real Impact Technology CEO, Nyasha Tunduwani are building automation-first companies for organizations around the world. As businesses seek to future-proof their operations and scale efficiently, building automation-first companies has emerged as a non-negotiable strategy for success in a tech-driven society.

The Breakdown You Need To Know:

Business automation brings advantages that go way beyond just making things faster. A recent McKinsey report shows companies that make automation their priority outperform market competitors by an impressive 40%. It’s not just businesses that are reaping the benefits, as workers report a 90% boost in productivity after they start using automation solutions, according to the Harvard Business Review.

Organizations that treat automation as a core pillar of decision-making and product development, not merely a support tool are carving out a path to success. With AI, robotics, and smart systems transforming business operations, the companies best positioned to thrive are those that are automation-first from day one. According to McKinsey, automation could raise global productivity growth by up to 1.4% annually.

McKinsey’s complete research shows how automation has changed from a nice-to-have feature, to a business necessity that affects financial results and operational efficiency.

That’s why Ramsey, Abdur-Razzaaq, and Tunduwani tapped into resources available to them as Microsoft Partners to scale their businesses and deliver outstanding automation results for clients, as highlighted by CultureBanx during its “Elevating Innovation” session. They have leaned into agile adaptability in a tech-driven society where change is constant and expectations are high.

With industries rapidly evolving, the demand for intelligent IT solutions through customized automation is growing. This is where Simplicity IT’s approach to enhancing productivity helps businesses streamline operations through automation.

“Most companies have legacy architecture that they need to lift and shift into the cloud. It’s everything from doing a migration to Azzure while modernizing their systems in house,” said Abdur-Razzaaq.

Supporting Innovation and Agility:

Building automation first companies doesn’t just mean integrating AI or software tools, it means reimagining the very foundations of business with scalability and longevity in mind. Real Impact Technology is hyper-focused on making sure that these companies are allowed to iterate, empower employees and scale new ideas with remarkable speed.

Bain & Company found organizations that successfully use complex automation technologies have saved 18% on average, more than twice what companies using simple automation achieved. The research shows that three-quarters of companies saw multiple benefits including better quality control, happier customers, improved employee experience, and lower operating costs.

“A lot of what we’re doing is assessments so we can map out high value processes that we can deliver automation around and then help the people within these organizations to truly be empowered,” said Tunduwani.

Not to mention that slow response times are a company’s biggest headache in customer service and automation offers real solutions. For example, IBM found that AI-powered systems and chatbots can handle 80% of inquiries while cutting customer support costs by 30%.

Automation Harmonization:

Automation can allow employees time to build stronger relationships with customers and stakeholders while taking on new challenging projects. Also, companies that use automation technologies can grow quickly without hiring many new people, which is a key part of building adaptable business models.

Data harmonization brings different sources together to create a strong foundation for intelligent automation. Realistic Computing is enabling organizations to unlock the full value of their data from infrastructure to applications to help drive end-to-end automation.

“In our environments and infrastructure we allow clients to use standard technology stacks, so that when they integrate and connect across different platforms things will work seamlessly,” said Ramsey.

Specifically, when we unpack marketing automation it brings in $5.44 for every dollar spent, Oracle reported, within the first three years and companies get their money back in less than six months. Not only that, the software company also noted businesses that use marketing automation software see their leads grow by 80% and qualified leads jump by 451%. These types of results speak for themselves when it comes to a company’s ability to boost its conversions after they start using automation.

What’s Next:

The gap between automation leaders and those falling behind will likely grow if the heads of companies don’t plan to invest in their technology. Though challenges exist when setting up these systems, the edge gained through complete automation strategies makes the investment worth it. From fintech to marketing and health tech to e-commerce, across all sectors the question isn’t if automation will lead, it’s who will be empowered by it.

Perhaps most importantly, building automation-first companies has broader societal implications. When done thoughtfully, automation can help reduce barriers to entry that can empower new players to compete in markets that were once dominated by well-funded giants. In this way, automation can be a democratizing force in a tech-driven economy.